2023 - 2024
Hyena Claim Web is an after-sales service platform for Hyena E-Bike System. It allows e-bike dealers to conveniently file claims and purchase parts, and providing the Hyena service centers with an easy-to-use tool for order management and tracking.
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In this project, I led the development using a waterfall methodology, strategically managing limited resources and a tight timeline. My leadership ensured the project stayed on track and met the defined goals and standards.
Key responsibilities included:
Define the Product Goal, Structure, and Specifications: Established clear product goals, logical architecture, and functional specifications to guide the development process.
Release Planning: Created and managed release schedules to ensure timely delivery.
Stakeholder Collaboration: Worked closely with stakeholders to prioritize features and enhancements that aligned with business objectives.
Cross-Functional Team Leadership: Led cross-functional teams, coordinating efforts across different departments to ensure cohesive product development.
Front-End Outsourcing Management: Engaged with external vendors for front-end development, overseeing inquiry and collaboration processes to ensure alignment with project requirements.
User Testing and Report: Conducted thorough product testing reports.
Key Achievements:
Successfully delivered the product within a four-month timeframe, meeting the project’s tight deadlines and resource constraints.
Effectively communicated detailed specifications to external vendors, facilitating accurate estimations and efficient development processes.
Provided a functional product to dealers, enhancing their operational capabilities.
Challenge 1 - Managing External Outsourcing
Description: Coordinating with external vendors for front-end development posed challenges in communication and alignment with the project’s goals and specifications.
Solution: Implemented regular check-in meetings and detailed documentation to ensure clarity and consistency. Used collaboration tools like Slack and Asana to track progress and address issues promptly.
Challenge 2 - Ensuring Quality with Limited Resources
Description: With a tight deadline and limited resources, maintaining high-quality standards was challenging.
Solution: Prioritized critical features and conducted thorough testing at each stage of development. Allocated resources efficiently and leveraged automated testing tools to ensure quality.
Claim status
Dashboard
File a claim
Manage an order
Lesson 1 - Importance of Clear Communication with outsourcing
Insight: Detailed documentation and regular communication are crucial when working with external partners to ensure alignment and prevent misunderstandings.
Impact on Future Projects: In future projects, I will prioritize establishing clear communication channels and documentation standards from the outset.
Lesson 2 - Balancing Quality and Speed
Insight: Prioritizing critical features and leveraging automated testing can help maintain quality even with limited resources and tight deadlines.
Impact on Future Projects: This approach has taught me to focus on core functionalities first, ensuring a solid foundation before expanding on additional features.
Lesson 3 - Agile Elements in Waterfall Projects
Insight: Incorporating agile elements, such as iterative testing and feedback loops, can enhance the flexibility and responsiveness of a waterfall project.
Impact on Future Projects: Moving forward, I will integrate agile practices into traditional project management methodologies to improve adaptability and outcome quality.
